MacDonald Auto Group has permanently closed Causeway Kia in Port Hawkesbury, citing the desire to centralize its parts and service business to Sydney.
“With all of the new technology, it’s better to have our service right here in Sydney,” Jim MacDonald, a principal owner of MacDonald Auto Group, said in a phone interview Thursday. “We can offer a better-quality service that way.”
MacDonald said four employees were affected by the closure and they were told about it last week. The business had been open on Reeves Street in Port Hawkesbury for almost 10 years.
There is a notice on the door alerting anyone attending there about the closure. MacDonald said letters will go out to the dealership's customers to let them know, and to direct them to the Sydney location to seek service.
When asked about that serving as a barrier for some customers requiring service, MacDonald said many of the Port Hawkesbury’s customers already had their vehicles serviced in Sydney, as it has all of the specialized tools required. He noted that the MacDonald Auto Group’s Nissan customers must also take their vehicles to Sydney, as the next closest Nissan location is in New Glasgow.
“We’ll give them special consideration and special scheduling, so we’re going to accommodate them,” MacDonald said.
The property that the dealership sits on will be sold, he added.
Earlier this year, Sydney-based MacDonald Auto Group sold dealerships MacDonald Scotia Chrysler on Welton Street and MacDonald Ford on Grand Lake Road in Sydney to Cape Breton businessman Rodney Colbourne for an undisclosed amount. They maintain MacDonald Nissan in Sydney River, Breton Toyota and MacDonald Kia, both on Grand Lake Road.